IDENTITY LOCK UP TEE

Product code: 2500545

The retail team would like to thank you for your ongoing support and custom.

We do our utmost best to process and dispatch your order within 48 working hours of it being placed. However, please note that this may change during busy periods.

Delivery Costs:

Please note : Duty charges are the responsibility of the customer.

Information regarding your order:

Once your order has been placed, you should receive a confirmation email, detailing the items from your order and your order number. Please use this as a refrence should you need to discuss your order with a memeber of our team.

Once your order has left our warehouse, you will receive an email notifying you that your parcel has been dispatched. If you have selected a delivery method for your order, this email will include a tracking number. Alternatively, if you have chosen to collect your parcel, this email will notify you when your order is available from the chosen pick up location.

If the order contains the wrong details:

If the buyer informs us that they have provided a wrong shipping address, then we will try to stop and change the order but we cannot guarantee it will be changed as we aim to process orders rapidly.

If the buyer notifies us that they have provided a wrong address, after dispatch, there is unfortunately nothing we are able to do, unless the parcel is returned back to us. If the order is not returned to us, then we are not responsible for any refund or replacements. This would be considered as a Lost Order on the buyers behalf.

If the order is returned to us due to an undeliverable address, then the buyer may submit a request for reshipment, however the buyer is responsible for the re-shipping and re-handling sum.